Privacy Policy for Argaman X Media AI Sales Agent (WhatsApp)

Effective Date: May 2, 2025

1. Introduction

This Privacy Policy describes how Argaman X Media ("we," "us," or "our") collects, uses, and shares information when you interact with our AI Sales Agent (the "Agent") via the WhatsApp Business Platform, operated through Meta. The Agent's purpose is to provide initial information about our services, assess suitability based on budget, and schedule introductory meetings with Adam Argaman.

By interacting with the Agent, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information through your interaction with the Agent:

3. How We Use Your Information

We use the information collected for the following purposes:

4. AI Processing

Our Agent uses Artificial Intelligence models (provided by third parties such as OpenAI) to understand your messages and generate responses. The content of your conversation is processed by these models solely for the purpose of providing the Agent's functionality during your interaction. Based on the standard terms of our AI service providers, your conversation data submitted via their API is not used for training their models unless explicitly configured otherwise, which is not our current practice.

5. How We Share Your Information

We do not sell your personal information. We only share your information with third-party service providers as necessary to operate the Agent and fulfill your requests:

We only share the minimum information necessary for these providers to perform their specific functions.

6. Data Storage and Security

We take reasonable technical and organizational measures to protect your information. Data may be stored in:

Credentials for accessing third-party services (like Google Calendar, OpenAI, Meta) within our n8n workflow are stored in an encrypted format. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, provide the service, or comply with legal obligations. Conversation logs within n8n may be automatically pruned after a certain period. Calendar events will persist according to standard calendar practices unless deleted (e.g., upon cancellation).

8. Your Rights

Depending on applicable laws, you may have rights regarding your personal information, such as the right to access, correct, or request the deletion of your data. To exercise these rights, please contact us using the details below. Please note that deleting certain information (like a scheduled meeting) may require interacting with the Agent or contacting us directly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on a designated page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: office@argm.co.il
Address: Ahad Ha'Am St 9, Tel Aviv-Yafo, Israel